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_Last updated: October 19, 2024_
This Privacy Policy describes how Mobgiants (“we,” “us,” “our,” or “the Site”) collects, uses, and discloses your personal information when you visit or make a purchase from mobgiants.com or otherwise communicate with us regarding our services and products. This includes mobile phones, handsfree devices, gaming consoles, electronic accessories, and related items (collectively referred to as “Services”). References to “you” and “your” in this policy refer to users of the Services, whether as customers, website visitors, or other individuals whose information we collect.
We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updated Privacy Policy on our Site, update the “Last updated” date, and take other actions as required by law.
To provide our Services, we collect personal information about you from various sources. The information we collect and use depends on how you interact with us and may include:
– Contact Information: such as your name, address, phone number, and email address.
– Order Details: such as your name, billing and shipping addresses, payment confirmation, email address, and phone number.
– Account Information: such as username, password, and security questions for your account.
– Customer Support Information: such as details you provide when you contact us through our Services.
We may automatically collect certain information about your interaction with our Services (“Usage Data”) using cookies, pixels, and similar technologies. Usage Data may include information such as your IP address, browser type, device information, and your interactions with our Site.
Information Collected from Third Parties
We may also collect information from third-party services, such as:
– Service Providers: for functions such as hosting, data storage, payment processing, and shipping.
– Payment Processors: like credit card or bank account details to complete transactions.
Any third-party data we collect will be treated in accordance with this Privacy Policy.
2. Marketing and Advertising: We may use your information to send you marketing emails and show advertisements for products or services, as part of our legitimate interest in promoting Mobgiants products.
3. Security and Fraud Prevention: We use personal information to detect and address fraudulent or illegal activity.
4. Customer Support and Service Improvement: Your information may also be used to provide customer support and improve the overall experience on our Site.
Our Site uses cookies for improving our Services, administering the Site, and tracking user behavior to tailor content and advertising. Most browsers accept cookies by default, but you can adjust your settings to block or delete them. However, doing so may impact your experience with certain features.
Our Site also recognizes Global Privacy Control (GPC) signals for additional privacy control options. For more details, visit [Global Privacy Control](https://globalprivacycontrol.org).
How We Disclose Personal Information
We may share your information with third parties as follows:
– Service Providers and Vendors: for payment processing, shipping, data storage, and support.
– Marketing and Business Partners: to promote our products.
– Affiliates: within our corporate group, for legitimate business purposes.
– Legal or Regulatory Requirements: in response to legal requests or to protect our rights and those of our users.
We have disclosed these types of personal information to our partners over the past 12 months:
Our Site may link to third-party websites. These sites have their own privacy practices, so we encourage you to review their policies. We are not responsible for these sites’ content or practices.
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to have it removed.
Security and Retention of Your Information
While we implement security measures, no system is completely secure. We recommend using secure methods to communicate sensitive information to us. We retain personal information based on our needs to provide the Services, legal requirements, and other applicable considerations.
Depending on your location, you may have rights regarding your personal information, such as the right to access, delete, or correct your data, or to limit our processing. You may also opt-out of marketing communications at any time using the unsubscribe option in our emails.
To exercise your rights or for assistance with your account, contact us using the information below. We may verify your identity before fulfilling your request.
If you have concerns regarding your privacy, please reach out to us. If you’re dissatisfied with our response, you may contact your local data protection authority.
International Data Transfer
We may transfer personal information outside your country, including to the U.S., and rely on appropriate safeguards as required by law.
Contact Information
For privacy questions or assistance, please contact us at:
Email: sales@mobgiants.co.tz
Address: Near Marry Browns, Jamhuri St, Dar es Salaam 22521, Tanzania
For data protection laws, Mobgiants is the data controller for your information unless otherwise specified.
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